Telephone extortion in Jalisco: This is how the call center dismantled in Guadalajara operated

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More than 15 hours after the operation carried out on the night of January 14, in which state and federal authorities dismantled a telephone extortion center (call center) installed in the Magaña neighborhood, in the Medrano area, Guadalajara, the Government of Jalisco has revealed the modus operandi of this group of at least 12 alleged extortionists, who were arrested after a search warrant.

What was the motive of the call center?

In this regard, it explained that this space operated as a call center, from which calls were made to mobile banking users from different states and regions of the Mexican Republic, with the objective of stealing money through deception and lies about the use of their bank accounts.

According to the Jalisco State Prosecutor’s Office, the scammers contacted the victims claiming to have detected unusual movements in their bank accounts. Later, they convinced them to download a mobile application that allowed them to access their financial data and withdraw funds without their authorization.

How were the alleged extortionists recruited?

At the time of the search in the Medrano area, Guadalajara, there were several people who claimed to have been recruited through advertisements posted on social networks, mainly on Facebook. According to their testimony, they were hired under the premise of working in activities such as selling clothes and promoting credit cards.

The operation, in which the State Security Secretariat, the State Prosecutor’s Office, the Guadalajara Police and the National Guard participated, resulted in the arrest of five people, initially accused of the crime of bribery. In addition, other people are acting as witnesses while the investigations continue. The farm where this extortion center operated remains secured.

During a meeting of the State Executive Commission, prosecutor Salvador González de los Santos highlighted the importance of these coordinated operations to combat crimes such as telephone extortion, a problem that affects citizens throughout the country.

Other security issues addressed by the State Executive Commission
In the same session, authorities reported on the recapture of César Fabián “N”, alias “El Ceviche”, who faces new charges for possession of weapons for the exclusive use of the Armed Forces, possession of illicit substances and use of a false identification.

The governor of Jalisco, Pablo Lemus, emphasized the need to strengthen collaboration between the different levels of government to improve results in terms of security. During the meeting, municipal, state and federal representatives agreed to share statistical and operational information to optimize strategies against organized crime and other crimes.

Source: tribunadelabahia