Given the growing demand for qualified personnel, especially in Cancún and the Riviera Maya, industry leaders believe that these migrants, many of whom have experience in customer service and customer service, could help fill the shortage of English-speaking workers.
The peak season, which coincides with Easter and spring break in the United States, is at its peak. Jesús Almaguer, president of the Hotel Association of Cancún, Puerto Morelos, and Isla Mujeres, commented that the lack of qualified personnel remains a challenge, especially in a destination with more than 150,000 rooms available.
In this sense, deportees who are fluent in English could be a key element for the sector, as the necessary skills in tourism include customer service, gastronomy, and English-speaking services.
The hotel leader also emphasized that deported migrants, many of whom have experience in customer service, would be a viable solution. According to Almaguer, most of them are qualified to fill positions in the service industry, an area with a high demand for labor in the Mexican Caribbean. “It’s a very fertile field for that,” he stated, referring to the potential that deported migrants have to strengthen the sector.
In the first eight weeks of the Trump administration, Mexico has received 24,413 deportees, of whom 4,567 are foreigners. President Claudia Sheinbaum commented that, although the number is not very high, the federal government has implemented strategies such as the “Mexico Embraces You” program.
This program helps migrants find employment by offering them vacancies related to their work experience, especially in the tourism sector, where English proficiency is a fundamental requirement.
The governor of Quintana Roo, Mara Lezama, highlighted that the state has an employment rate above the national average, reaching 97.4%. However, the expansion of tourism and the growth of destinations like Cancún require even more skilled labor. Local business owners believe that deportees could fill this gap and contribute to the continued development of the sector.
Source: meganoticias
