E-commerce in Mexico is experiencing one of its strongest periods. In 2023, online sales reached a value of 658.3 billion pesos, representing a 24.6% growth compared to the previous year, according to figures from the Mexican Online Sales Association (AMVO). The pandemic boosted this trend, but its consolidation has been driven by structural factors: greater connectivity, more accessible payment methods, and, especially, progress in the logistics chain.
And it is precisely at this last point where many online stores have encountered obstacles… or allies.
One of these key players is Envia.com, a Mexican technology platform specializing in logistics solutions for digital businesses. Although it is not a parcel service, it connects more than 100 carriers—including FedEx, DHL Express, Estafeta, and UPS—to make it easier for businesses to quote, ship, and track packages efficiently and without intermediaries.
A solution for businesses of all sizes
With more than 400,000 customers in 11 countries, Envia.com has managed to democratize access to advanced logistics. From entrepreneurs who make 25 shipments per month to large retailers requiring consolidated freight (LTL) services.
The model is clear: without commissions or monthly fees, the platform allows digital businesses to optimize their logistics processes with tools such as:
A dynamic quote that shows customers costs and delivery times in real time.
Integrations with Shopify, WooCommerce, Vtex, Tiendanube, and more than 40 e-commerce platforms.
Multi-warehouse inventory management.
Creation of automated guides.
Tracking notifications via email, SMS, or WhatsApp.
Configuration of shipping rules by price, weight, zone, or purchase amount.
Additionally, through its APIs and webhooks, companies with proprietary solutions can fully automate their logistics, integrating order flow, guide generation, pickups, and returns.
Fulfillment, the New Differentiator
In an environment where time is money, so-called fulfillment logistics has become a competitive advantage. Envia.com operates distribution centers in Mexico City, Monterrey, Bogotá, and Buenos Aires, with the capacity to store, pack, and distribute products on behalf of its clients.
This allows brands to ship their products from points closer to the end customer, reducing delivery times and logistics costs, while allowing them to focus on growing their sales without worrying about inventory management.
The system is automated: order reception, item counting, processing, labeling, personalized packaging, and final shipping. All managed from a single platform.
Technology as the Backbone
Envia.com is part of the Tendencys Innovations group, which specializes in omnichannel tools for e-commerce. This allows them to offer complementary services such as:
EcartAPI, which unifies integrations between stores and logistics systems.
EcartPay, to manage online payments securely.
For Paquetes, a store for supplies such as boxes, envelopes, tapes, and even biodegradable packaging.
The entire ecosystem is designed to provide the digital seller with a robust infrastructure from the first click of purchase to final delivery.
And why is logistics so important?
Data from INEGI indicates that 7 out of 10 online shoppers in Mexico have abandoned a purchase due to limited or expensive shipping options. Furthermore, the post-sale experience, such as tracking or returns, is already a decisive factor in consumer loyalty.
According to Salesforce, 80% of customers consider the experience a company offers to be as important as its products or services. In this context, having a solution that allows managing shipping as an integral part of the shopping experience is not just convenient: it’s essential.
A growing industry
The consulting firm Statista estimates that by 2026, e-commerce in Mexico will exceed 1.2 trillion pesos, practically doubling its size in just three years. Without the logistics infrastructure to keep up with this growth, many businesses could be left behind.
This is where platforms like Envia.com are redefining the landscape. It is no longer enough to have good products: it is essential to deliver them quickly, safely and with visibility at all times.
Source: eluniversal
