The Internal Oversight Body has received 92 complaints so far this year, according to the Comprehensive Citizen Complaint Monitoring System (SISDEC), which records, manages, addresses, and informs citizens and civil society about the status of complaints filed.
This microsite shows that 47 complaints were filed in January, mostly for alleged administrative irregularities detected in the financial audit of the 2023 public accounts, while others related to the omission of information due to the failure to submit delivery-receipt reports.
There are 21 complaints from February, most of them citizen-related, and they are under investigation.
This month, the most notable complaints are for alleged administrative irregularities related to public servants for inappropriate conduct, abuse of authority and violation of human rights, lack of professionalism, as well as the failure to submit a citizen service report.
In March, there were 15 complaints related to alleged administrative irregularities, including police abuse, failure to fulfill commitments to the public, and sewerage defects. Also notable is an alleged administrative irregularity reported in a news article regarding a public servant’s contract.
In April, there were nine complaints related to alleged administrative irregularities related to public works audits.
In the Substantiating and Resolving Authority section, it is noted that 37 files were transferred to the agency. Most of them have a resolution classifying them as non-serious offenses, while others are awaiting audits.
It should be noted that, in order to avoid interfering with the investigation process, this microsite only displays the file number, the reason, the type and date of the complaint, the date of the agreements and their status, as well as the dates of the next audits, which are public.
Source: oem
