This is the cheapest internet service in Mexico, according to Profeco

By 2024, the Internet has become an indispensable complement for Mexican families, whether for school activities, work, or entertainment, so more than a luxury, it is a necessity. Given this, Profeco decided to analyze all the companies that are dedicated to the sector to find out which of them offers the service at the lowest cost.

Because in recent years more companies dedicated to telecommunications have entered the market, it is necessary to carry out an analysis of what the benefits are regarding the price and whether it is worth hiring it.

Given the uncertainty of what is offered, the Federal Consumer Protection Agency (Profeco) took on the task of comparing the packages that are currently sold and determining which one offers the best price to buyers.

Which Internet is the cheapest?

Through the Consumer Magazine, the agency highlighted companies such as Totalplay, Izzi, Megacable, FastNet, Telcel, Blue Telecom and Telmex, which have stood out for being the ones with the highest demand throughout the country.

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It is important to note that each of the brands is characterized by offering packages with various add-ons that vary from one another and this can affect their cost since services such as telephone and cable television are also added.

Here is the list with the information you provided:

Megacable

  • Package: Double Play – Internet and landline
  • Price: 400 pesos per month
  • Speed: 100 Mbps
  • Includes: 200 MB extra for 6 months and unlimited telephony

Telmex

  • Package: Single Play – Fixed Internet
  • Price: 449 pesos per month
  • Speed: 150 Mbps
  • Includes: Claro Video, 200 GB in Claro Drive, antivirus and Infinitum Mail
  • Note: Requires additional installation fees

Totalplay

  • Package: Fixed Internet with telephony
  • Price: 519 pesos per month
  • Speed: 200 Mbps
  • Includes: 2,000 additional minutes of calls to mobile and International Long Distance (USA and Canada), 1 year of Apple TV, Wifi Pro and Totalplay Wifi Club

Izzi

  • Package: Internet and Telephone
  • Price: 610 pesos per month
  • Speed: 125 Mbps
  • Includes: Unlimited telephone service, Vix Premium
  • Promotion: Price of 439 pesos for the first 3 months

What should I take into account when contracting Internet service?
When contracting an Internet service, it is important to consider several factors to ensure that the package fits your needs. Here is a list of key aspects to keep in mind:

  1. Internet speed
  • Evaluate your needs: If you only browse the Internet and watch videos occasionally, a low or medium speed (10-50 Mbps) may be sufficient. If you work from home, play online, or have several devices connected, a higher speed (100 Mbps or more) is recommended.
  • Upload and download: The download speed is usually higher than the upload speed. If you need to upload large files or make video conferences, consider the upload speed.

Availability in your area

    • Coverage: Not all providers have coverage in all areas. Check which companies offer service in your area.
    • Service stability: Sometimes coverage can be limited or unstable in specific areas. It is advisable to ask neighbors or read local reviews about the quality of service.

    Monthly cost and promotions

      • Prices and rates: Compare prices between different providers and take into account additional fees such as installation, equipment (modem or router) and other hidden charges.
      • Promotions: Some companies offer promotional prices for the first few months, but they may increase after that period. Make sure you know the real long-term cost.

      Usage or data consumption limits

        • Data limit: Some providers may have a limit on the amount of data you can use each month. If you stream a lot of content, play games, or download large files, it’s best to opt for plans with no data limit.

        Technical support and customer service

          • Customer service: Research the quality of the company’s technical support. Make sure they have good customer service in case any problems arise with your connection.
          • Response times: Check problem resolution times and if there is 24/7 service.

          Reliability and connection quality

            • Service stability: Make sure the service is stable, meaning it doesn’t drop frequently. The contracted speed should be close to what you actually receive.
            • Latency: Especially important if you play online or make video calls. Latency is the time it takes for information to be sent between your device and the internet.

            Additional packages or included benefits

              • Included services: Some packages include extras such as unlimited telephony, streaming services (Netflix, Claro Video, Apple TV), antivirus or cloud storage.
              • Equipment and technology: Some plans offer WiFi Pro, advanced routers, signal extenders or technologies that improve the connection experience.

              Contracts and conditions

                • Contract duration: Some services require long-term contracts (12-24 months). Check if they allow you to cancel the service without penalty if you are not satisfied.
                • Terms and conditions: Read the fine print carefully. Make sure you understand the conditions for price changes, usage limits or cancellations.
                1. Opinions and recommendations
                • Reviews: Look for reviews from other users to find out about their experience with the provider in terms of quality, service and attention.
                • Local references: Ask family, friends or neighbors what the service is like in your area.

                Source: infobae

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