The Mexico City Secretariat of Inclusion and Social Welfare (Sibiso) made an unusual error in an infographic about death certificate procedures. The material—since removed from its official social media accounts—included the phrase: “If the person holding the certificate does not appear, any relative in a direct line can complete the procedure,” suggesting that the deceased could attend in person.
The poster, featuring the logos of the Mexico City government, detailed the requirements for the procedure (copy of the birth certificate, CURP, and INE), but the wording drew ridicule: “Do the deceased now process their own deaths?” wrote users who captured the image before its removal.
Although Sibiso has not explained the reason for the error, this case adds to other lapses in government communication, such as when the Ministry of Labor used a photo of an actor to illustrate a social program in 2023.
Public communications experts point out that these errors—even if they seem minor—affect institutional credibility. Meanwhile, the incorrect infographic continues to circulate online as an example of a lack of review of official materials.
Source: nomecensures
