With the same or worse service, no parking, no added value, and no new amenities, Seven Crown hotels have increased their room rates and, in addition, require a security deposit from all guests.
Just like renting a commercial space or a house, where a security deposit is required, Seven Crown hotels in La Paz, the capital of Baja California Sur, Mexico, now require guests to provide a guarantee via credit card or cash deposit, in addition to paying for their stay in advance.
This “new policy,” according to the reception and guest admission staff, aims to encourage the proper use of the hotel rooms and facilities. In other words, if you break a glass, take a small bottle of shampoo, soap, a sheet, a pillow, a coffee maker, or a roll of toilet paper, they can keep the 2,000 or 3,000 pesos you deposited.
However, the new protocol stipulates that you must receive an original receipt for your deposit in order to claim a refund at the end of your stay at these hotels, which had earned a good reputation in La Paz for their quality and reasonable prices.
It must be said that this new security deposit system stems from the company’s distrust of its guests, whether they are repeat visitors or new arrivals, whether national or international. Given this distrust, the charge has been implemented; and with this recently introduced charge, we don’t know how tourists/guests will react in the short, medium, and long term.
Nowadays, it is not good practice to increase rates and, in addition, require a security deposit because tourists who choose a beach destination like La Paz are very sensitive to any impact on their budget, especially when these increases are not accompanied by added value or new amenities that make their vacation stay more enjoyable.
Let’s hope that these new measures do not have an adverse impact, particularly on private companies and, more generally, on this beach tourist destination that continues to strive to improve its position in national and international markets.
Source: tribunademexico
