AT&T reports losing half a million prepaid customers in Mexico due to CRT registration

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AT&T reported a decrease of half a million prepaid lines in Mexico during the first quarter of the year, compared to the same period last year, as a result of the line registration program launched this year by the Telecommunications Regulatory Commission (CRT).

In its first-quarter financial report, the company stated that it had 16.8 million prepaid subscribers in Mexico as of the end of March, compared to 17.3 million registered during the first three months of 2025.

Conversely, in the postpaid or plan segment, the company added more than one million lines in the country during the same period.

“In the postpaid segment, we achieved significant growth, supported by an attractive and relevant value proposition for our customers,” commented Mónica Aspe, CEO of AT&T Mexico.

With these results, the U.S. company surpassed seven million subscribers nationwide, according to its financial report.

The telecommunications giant reported a 20.8 percent year-over-year increase in its domestic revenue, reaching $1.173 billion in the first quarter.

However, its profits in the country plummeted by more than half, falling from $43 million in the first quarter of 2025 to $20 million in the same period this year.

Aspe emphasized that the company maintains a rigorous focus on profitability while making “strategic investments to meet demand and continue enhancing the customer experience.”

In its global operations, AT&T reported revenues of $31.5 billion in the first quarter of the year, a 2.9 percent increase compared to the same period in 2015.

However, the company’s profits decreased by $500 million year-over-year, closing the January-March period with earnings of $4.2 billion.

The decline in the company’s profits comes after the sale of DirecTV, which was finalized last year, according to its report filed with the stock exchange this Wednesday.

AT&T-CRT

Source: oem